We’re building the AI operating system for manufacturing  service. The service business offers manufacturing companies a major strategic opportunity: it can contribute up to 50% of revenue and is also characterised  by significantly higher margins than new business. To tap this potential in  the long term, scalable processes and the effective use of existing product  and process knowledge are crucial.    

Our AI operating system for manufacturing service enables the automation of  service processes such as ordering spare parts, planning on-site visits by  service technicians or answering technical questions. Our AI agents are end-to-end integrated into the customer's IT systems and based on existing expert knowledge. As a result, service employees can focus on the truly  complex cases, and processing times for customers are significantly  reduced.
We are a small team based in our office in Munich and describe ourselves as  progressive, ambitious, magic. Our main goal is to be empowering: Towards our customers, investors, followers and mutually within our team.

About the Founders
We are Benedikt and Etienne, the co-founders of lytra.
Etienne has an academic background in mechanical engineering and innovation  management. He has worked at industry leaders such as BMW or Mercedes-Benz  and successfully founded Spreadly before starting lytra.
Benedikt has an academic background in computer science and media, as well  as AI and was lead software engineer and one of the first employees at  iAtros. In this role, he was instrumental to the company’s successful exit to  Avi Medical.
We both share a deep commitment to speed, excellence and the persistence to  pursue what others consider unreachable.

- Owning the full sales cycle from qualified opportunity to close (discovery, demo, proposal, negotiation, close)    
- Building and managing a strong pipeline with a focus on mid-market  manufacturing companies    
- Clearly articulating our value proposition and translating customer pain  points into concrete business cases for different stakeholders - from service  employee to CEO
- Collaborating closely with our CEO and Head of Sales on sales initiatives  and strategies    
- Feeding customer insights back into product, positioning, and  go-to-market strategy    
- Continuously improving sales materials, pitches, demos, and  objection-handling frameworks

- Owning the full sales cycle from qualified opportunity to close (discovery, demo, proposal, negotiation, close)    
- Building and managing a strong pipeline with a focus on mid-market  manufacturing companies    
- Clearly articulating our value proposition and translating customer pain  points into concrete business cases for different stakeholders - from service employee to CEO - Collaborating closely with our CEO and Head of Sales on sales initiatives  and strategies    
- Feeding customer insights back into product, positioning, and  go-to-market strategy    
- Continuously improving sales materials, pitches, demos, and  objection-handling frameworks