Raisin
Intern Customer Engagement DACH (f/m/d)
What we do:
Raisin is the world's leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.
About the role:
Team We are seeking a motivated and reliable working student to join our international B2C team, focused on growing our retail customer base and increasing their satisfaction. You will support the core channels of the DACH market with some important topics and act as a “mini country head” for our Austrian market. Responsibilities Working closely with various departments and a multitude of stakeholders (Customer service, CRM, Relationship Management and Marketing) Drive the development of our Austrian market into the next stage of growth - identify, define and implement growth initiatives for Raisin Austria Support with a variety of tasks related to our sponsorship of Union Berlin and the preparation of customer events Translating documents and providing administrative support Conducting market research and identifying opportunities for growth and process improvement Developing and implementing strategies to increase customer satisfaction and loyalty
Who you are:
You have at least C1 German language skills and fluent English skills You live in Berlin (or are able to relocate there for the time of the internship) You are studying marketing, business administration, communications, economics or a comparable field of study You have strong communication and interpersonal skills and you excel at problem-solving You might not have all the answers - but you are willing and able to search until you find them You are motivated and proactive, looking for opportunities to add value You have a general interest in financial topics
How to get in touch:
https://s101.recruiting.eu.greenhouse.io/e/rjxqtu